Welcome to jdownloader2.com . We’re committed to protecting your privacy and handling your data responsibly. This Privacy Policy explains what personal information we collect, how it’s used, stored, and your rights regarding that information.
Information We Collect
a) Visitor Analytics
We may collect anonymous usage data (e.g., pages visited, time spent on pages, browser type, IP-derived geolocation) via analytics tools to improve the site’s usability and performance.
b) Contact Submissions
If you use our contact form or email us, we collect the information you voluntarily provide, such as your name, email address, and message content. This is used solely to respond to your inquiry.
c) Logs (Including Debugging/Support Logs)
For troubleshooting or support requests, logs may optionally be submitted. These logs are not collected unless explicitly provided by you. Be aware—logs may contain personal data—so you may choose to redact them before sending.
Use of Installer/Update Components
Our website may link to the official JDownloader 2 installer. Per community observations, the installer may collect non-personally identifiable, aggregate data such as system OS, installation success rate, and general geographic data for statistical purposes. This is managed by the installer provider and not under our control. Updates after installation typically collect general metrics (such as update count, data transferred, and approximate country based on IP without retaining the address)
How We Use Your Information
We use your data for the following purposes:
- Improving site performance and user experience
- Responding to inquiries or feedback
- Supporting troubleshooting via logs (if submitted)
We do not sell, share, or license your personal information to third parties, except as required by law or to manage services you explicitly request.
Data Storage & Protection
- Storage: Your data is stored on secure servers in compliance with applicable data protection laws.
- Protection: We implement technical and organizational safeguards to prevent unauthorized access, disclosure, or loss.
Third-Party Services
We may use third-party services (e.g., analytics) to help manage the site. These services are contractually obligated to handle data responsibly and only for the agreed purposes.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct or delete your personal data
- Withdraw consent or object to processing
- Lodge a complaint with a relevant data protection authority
- To exercise these rights, contact us at [Contact Email Address].
Children’s Privacy
Our site is not directed to children under 13. We do not knowingly collect personal information from minors. If you believe we have received such data, please contact us so we can remove it.
Changes to This Policy
We may periodically update this Privacy Policy. The “Last Updated” date reflects the most recent revision. We encourage you to review this page regularly to stay informed about how we protect your information.